We’re pleased to introduce a new, revamped Knowledgebase for NewBlueFX designed to support your product issues and questions. We’ve reorganized our support articles so that you can find help easily. For example, each article now displays the host platform and subject in the title. We’ve also included a search function that allows you to search by either NLE or NewBlueFX product.
Meet Todor Fay, NewBlue CTO and product architect, at the LA Post Production Group meeting February 10th at 7:00PM in Los Angeles. He will demonstrate creative techniques and provide useful production workflow tips using the NewBlueFX Video Essentials plugins, followed by a Q&A session. Not only will this session give you the opportunity to meet the man behind NewBlueFX, but it will also be opened up for your feedback and requests.
Visit http://www.lappg.com/Home.html for more information.
Most NLE’s support keyframes, however some NLEs have limitations, including:
- Adobe Premiere Pro: In Adobe Premiere Pro, keyframing and presets are mutually exclusive. As such, we determined which to support on a plugin by plugin basis. For example, if the NewBlueFX plugin benefits more from presets then from keyframing, we chose presets. Please note that this problem does not exist in Adobe After Effects, so full keyframe support is available for all NewBlueFX within Adobe After Effects.
At this time, all NewBlueFX products are packaged as bundles of similar effects and transitions. We do so to provide you with a useful set of tools at the best price possible. (If we were to sell each plugin individually, the price per plugin would rise considerably. ) So, in short, the answer to this question is “no”.
Each time you purchase a NewBlueFX product, you will need to activate it using its activation manager and serial number. Therefore, if you open the activation manager for Video Essentials, you must use the serial number for this product and not, for example, Video Essentials II.
Be sure to use the specific key and activation program for each NewBlueFX product you own. To verify that you are using the correct activation manager, check the title bar. For example, in the screenshot below, you’ll find the activation program for Film Effects. In this case, only a Film Effects serial number will be accepted.
Activation Dialog
If you are using the proper serial number and activation manager, yet still cannot activate, make sure you have not made a typographical error. Common mistakes include swapping the number “0″ (zero) for the letter “O” or the number “1″ (one) for the letters “i” or “l” (L). To avoid these mistakes, copy the key from your e-mail and paste it into the activation program.
