If you are experiencing issues and would like to speak with our support team, please submit a help ticket.

Products

Titler Pro 4 very slow on top spec New Mac Pro

Titler Pro 4 very slow on top spec New Mac Pro

Hi,  

I’ve just bought Titler Pro 4, below is my system spec:  

   Mac Pro Late 2013  

  Software OS X 10.9.5   Graphics AMD FirePro D700 6144 MB  Memory 64 GB 1867 MHz DDR3 ECC  Processor  2.7 GHz 12-Core Intel Xeon E5  

   I’m having a real problem in the software. I am trying to create titles in both Davinci and Premiere (basically anything that will actually work). When I open Titler pro 4 the system slows right down and then it is very slow to respond to my actions when making the titles. I have been trying to make my titles for several hours and it basically ends up crashing in both Premiere and Davinci. I would prefer to create my titles in Davinci as I'm mastering in Davinci. 

I have the top spec new mac pro and wouldn’t normally expect things to work like this at all. I’m only trying to make a simple credit role and that is why I made the purchase. Next i'm going to try Avid, After Effects and Final Cut X. 

I've emailed support from BlueFX on Saturday but have not had an answer yet, any suggestions would be much appreciated. I've tried all the various caching options but with no success, the software just runs very slow, becomes unresponsive and crashes.

Any suggestions would be greatly appreciated.